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Send Us a Message
Contact Information
maertinhair@gmail.com
Business Hours
Monday - Friday: 10am - 5pm EST
Saturday: 10am - 2pm EST
Sunday: Closed
Frequently Asked Questions
Mäertin products are formulated by professional stylists using premium natural ingredients. Our formulas focus on hair health rather than just temporary aesthetic benefits, delivering long-lasting results that improve your hair with every use.
We process all orders within 1-2 business days. Once shipped, domestic orders typically arrive within 3-5 business days, while international shipments may take 7-14 business days depending on the destination.
We offer a 30-day satisfaction guarantee on all our products. If you're not completely satisfied, you can return unused or gently used products for a full refund. Please contact our customer service team to initiate the return process.
Yes, all Mäertin products are 100% cruelty-free. We never test on animals and we don't work with suppliers or manufacturers who conduct animal testing. Our commitment to ethical practices is at the core of our brand values.
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. You can see the shipping options available for your country during the checkout process. Please note that additional customs fees may apply depending on your location.
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